Letter of Apology



PT MIFA SEJAHTERA
JL. Jatimulya raya no 142 East Bekasi
Tel (0271) 7652540, Faks (0127) 112345678
 

                                Bekasi, November 09 2017
Number                  : B.002 / DRU / PTMS / XI / 2017
Attachment            : -
Page                       : Letter of Apology
 
To head office of the store Fani Electro
JL. Jampang no 123
Bekasi
 
With respect,

With this letter we as PT. Mifa Sejahtera apologize to the Chairman of Fany Electro Store for any damage to the goods during the shipment  which occurred on 05 November 2017 ago.

We do not think there is any damage when sending the goods to your place, we have checked and packed the goods in accordance with the existing procedures. With the mistakes that occur we are responsible for the sender of goods, for that we will replace the damaged goods with new goods and will soon send the goods.

We apologize once again, and we promise this incident will not happen again in the future. We also ask for understanding from you and thank you for your care.

Sincerely,
PT. MIFA SEJAHTERA

Mike Noviana
President Director

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